Get help accessing eBooks, eAudioBooks, and eMusic – free from your library!

The Almaden Branch Library provides one-on-one eBooks Assistance for all customers every Saturday at 10:30 AM to 12:30 PM on a drop-in basis.

Get answers to your eBooks questions as well as hands-on help with borrowing and downloading FREE library eBooks to your Kindle, Nook, Sony Reader, iPad, or other eReading device.

You are welcome to bring your own eReader or smartphone with you to each session. Sessions take place at a table set up near the entrance to the library.

For those San Jose Public Library customers who need support and assistance with eBook downloads, the following companies have staff available to answer any technical questions:

Axis 360 Help

• by Phone: (209) 720-2280 - 7 AM to 3 PM, weekdays only

EBSCO Help

• by Phone: (800) 758-5995 - press the #3 key after calling in

OneClickdigital Help

• by Email: support@oneclickdigital.com
• by Phone: (877) 77-AUDIO - 4:30 AM to 3 PM, weekdays only

If you have a problem with OverDrive, first please make sure that your account is clear of any issues.  If you have a fine or an expired card, you cannot use OverDrive.  If your account is clear and you are still having download problems, you can contact our eBook support team at: sjplebooksupport@gmail.com.

If you have a Kindle/Nook and need help getting started, please view the introductory videos:

Kindle: http://youtu.be/eS6I7vJKZS0, Nook: http://www.youtube.com/watch?v=c6EKw_yQocM

Do you want to learn how to download library books onto an eReader?  Are you interested in buying an eReader but don't know which one is best for you? Find out about the different types of eBook collections available and learn how easy it is to borrow free library e-books on your device!  Bring your own eReader to this event or try out a variety of other popular devices and learn how to download a library e-book.  See a demonstration of how easy it is to read and enjoy these collections.  May programs will be held in the following locations:

Dr. Martin Luther King, Jr. Library  May 12  10am

Berryessa Branch Library  May 16  11am

Willow Glen Branch Library  May 19  3pm

West Valley Branch Library  May 30  1pm 

Looking for help with your eReader? Please drop by one of the following eReader Petting Zoo programs!

• Tuesday, Feb. 7, 2 PM at King Library
• Friday, Feb. 10, 1 PM at West Valley Branch
• Tuesday, Feb. 14 at 1 PM at Tully Branch
• Wednesday, Feb. 15 at 2 PM at Berryessa Branch

Wednesday Family Story Time.  We are happy to announce the return of Wednesday night Family Story Time in February.  Family Story Time is a great way for parents and children to enjoy stories, music, rhymes and activities together.  Join us any Wednesday night at 6:30 starting February 1.

eReaders.  Did you get a Nook, or a Kindle, or another electronic reading device for Christmas?  Or did you already have one that you haven’t quite figured out how to use yet?  Why not bring it in this Saturday, January 28, to our ereader “petting zoo.”  Library staff will be on hand to show you how to access the library’s ever growing selection of ebooks using whichever ereader you own.

Job Seekers.  Adults in the area who are job hunting may be interested to know that we have a Job Seekers Support Group that meets once a month in the library.  Everyone is welcome to attend and share job search tips and strategies.  The group meets the third Wednesday of each month in the Community Room,  9:45-11:00 am.  Please note that the library is closed at program time so please plan to enter the building from the Community Room door adjacent to the parking lot.

A Compliment.  We are always happy to hear kind words about our services and our building.  Most recently a customer complimented us on our Children’s Room.  She said it was the best one she had ever seen.  She particularly like all the face out  displays on the wall.  If you haven’t noticed this before, please come in and check it out.  We hope you’ll like it too.