eResources Alert! Things to Know Before Converting your eCard

Converting Your eCard to a Full Access Card?

If you currently have an eCard, we encourage you to upgrade it to a Full Access card to gain access to our physical collections and additional services. However, please be aware that this might affect some of the eResources you are currently using. You may lose access to your current account activity or history. To avoid disruptions, we recommend doing the following before upgrading your account:

• Finish any course work or books in progress
• If you have holds, take a screenshot showing the title(s) and your place in line
• Export course certificates or reading history
• Write down your previous card number

Boundless

When you sign in with your new library card number, Boundless will create a new account. If you currently have items checked out or on hold, or you want to retain your checkout history, you can contact us to request a merge. You will need to tell us your old library card number and the new number.

Cloud Library

When you sign in with your new library card number, Cloud Library will replace your previous account and any items currently checked out will be returned.

Coursera

Your Coursera account is connected to your email address, so your current and previous course activity will not be affected by changes to your library card. However, you may need to re-register for a seat in SJPL's program.

Hoopla

You will need to update your library card number in Hoopla by logging in with your e-mail address and password, clicking on the gear icon at the top right of the page, clicking on the Library tab, replacing the old library card number with the new number, and clicking Save.

Libby & Overdrive

Your Overdrive account is connected to an internal user number that is different from your library card number. In most cases, if you upgrade your account, you will not lose access to any books that are currently checked out, current holds, or your reading history.

LinkedIn Learning

When you sign in with your new library card number, you will lose access to your current activity and account history. Accounts cannot be merged and we cannot recover your old account. 

Tutor.com

Your Tutor.com username is the card number you had when you created your account. You can continue to log in with this card number or start over with a new account.

Need Help?

Please contact library staff with any questions, comments, or concerns. You can also find more information, FAQs, and tutorials on our eResources Help page.