Important Update: On August 1, 2024, SJ Access Hotspots and 4G Data on Chromebooks will be discontinued. Learn more here.
Borrow an iPad
Request an iPad
You can check out an iPad with your physical library card. This service is FREE and available to everyone.
Here's what you need to know to get started:
What is an iPad?
iPads are tablets. Tablet computers—or tablets—are handheld computers that are even more portable than laptops. Instead of a keyboard and mouse, tablets use a touch-sensitive screen for typing and navigation.
Although you can just use the touchscreen keyboard, our iPads come with an attachable keyboard.
How to Borrow an iPad
- STEP 1: Request an iPad.
- STEP 2: Wait to be notified by email or phone once your iPad is ready for pickup.
- STEP 3: When you arrive at the library, let a staff member know you are picking up your iPad.
- STEP 4: When you pick up the iPad, you will fill out an intake form and survey. This will take 5-10 minutes to complete. Staff will also review the Device Policy and User Agreement before you sign the document. Here is the agreement if you want to look at it before picking up your iPad: English | Español | Tiếng Việt.
- All new checkouts starting May 8, 2024 will have to sign the updated user agreement.
Please Note:
- Physical Library Card: If you have an eLibrary Card, you will need to convert it to one of our physical library cards. You need a physical library card account to check out devices. You can get your card by visiting any of our 25 library locations. To get your physical card, bring a valid photo ID and proof of address with you. Our library staff can also help you get your device.
- Checkout Period: The checkout period is 21 days with one auto renewal of 7 days if there are no other requests on the item
- Ages 17 and Under: Library members ages 17 and under need to be accompanied by an adult to pick up their iPad.
- Holds Limit: Each member is limited to 2 holds for all SJ Access Devices. This includes Chromebooks, iPads, and laptops.
- Internet Connection: iPads work best with an internet connection. Need Wi-Fi? Check out these locations.
- Digital Literacy Training: These iPads come with Digital Literacy and Code@Home curriculum. They are free, self-paced computer classes. Digital Literacy classes cover how to use the internet, laptops, and more. Code@Home classes cover how to code.
How to Return Your iPad
- Hand your device to a staff member.
- Do not return your iPad in the book drop.
Frequently Asked Questions
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You will need the following to check out most SJ Access devices:
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Library Card: One of our physical library cards. If you have an eLibrary Card, you will need to get it converted to one of our physical cards. Here are the requirements for a Full Access physical library card:
- Visit one of our 25 locations to get your card.
- Be a California resident.
- Show a valid Photo ID with your legal name. Examples:
- California driver’s license
- Passport
- Permanent resident ID
- Employee ID
- Show proof of your current address in California. Examples:
- California driver's license
- Paycheck
- Mail postmarked within 30 days.
- Agree to our Borrower's Agreement.
- Please note: All new checkouts starting May 8, 2024 will have to sign the updated user agreement.
- If you don't meet one the above requirements, contact us. We have other types of physical cards that you might qualify for.
- Maybe an Adult: Library card members ages 17 and under need to be accompanied by an adult to pick up their device.
Related Page: SJ Access: Free Internet & Tech Devices
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Library Card: One of our physical library cards. If you have an eLibrary Card, you will need to get it converted to one of our physical cards. Here are the requirements for a Full Access physical library card:
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You can have two SJ Access device checkouts on your account.
Related Page: SJ Access: Free Internet & Tech Devices
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You will need to use a cloud-based platform to save documents and media.
Related Page: Borrow an iPad
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No, you don't need an iCloud account.
Related Page: Borrow an iPad
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If you have an iCloud account, you can log in. You will have access to your data that is stored in the iCloud.
Related Page: Borrow an iPad
Need Help?
- User Manual (PDF): English | Español | Tiếng Việt | 中文
- Device Policy and User Agreement PDF: English | Español | Tiếng Việt
- Call us at 408-808-2000.
- Chat with us 7 days a week.